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Return Policy


100% Guarantee

At Creative Fitness, we want you to be 100% satisfied with your purchase. We know that exercise equipment has to be just right, and you should feel confident that the products you choose are a perfect fit for you. If you're not totally satisfied with your purchase you can take advantage of our worry-free return and exchange policy. Read more below.


Return Policy

If you are not completely satisfied with your purchase, you may return it within 15 DAYS OF RECEIPT OF PRODUCT(S) and receive a full return of purchase amount less shipping/delivery and installation costs if applicable.

If return exceeds the 15-day time period and is within the 30 DAYS OF RECEIPT OF PRODUCT(S), the following return policy is in effect:

  • A. Full refund of purchase amount less a 20% restocking charge and shipping/delivery/installation costs if applicable.

All special orders are subject to a 20% restocking charge.

NO CASH REFUNDS will be given. A corporate check will be issued within 10 business days for return of all cash transactions.

All product(s) that have been shipped/delivered/installed must be physically returned to pick up- location before any refund is provided.

Creative Fitness reserves the right to refuse any returned item based on inspection of product for damage.

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